You’ve spent months planning your dream day, but would you know your legal rights in the unlikely event that something goes wrong?
No matter how organised you are when it comes to planning your perfect wedding day, from time to time problems do occur. Whether that’s during the planning stages or on the big day itself, it’s important to know where you stand if the worst was to happen. Taking out wedding insurance should be at the top of your to-do list when you start planning, but for a full understanding of your legal rights check out the fantastic guide from The University of Law below:
Your wedding dress doesn’t fit…
Having found ‘the one’ and attended fittings months in advance, dress sizing can sometimes be an issue when it comes to the wedding day. So, what should you do if the unspeakable happens and your dream dress doesn’t fit?!
According to the Consumer Rights Act, if you bought the wrong size wedding dress you may not be entitled to any money back, but if you have bought a made-to-measure gown that doesn’t follow your sizing requirements, you are entitled for your money back or a replacement.
Your wedding venue has closed down…
With dates getting booked up quickly at the most popular venues, it’s not uncommon for couples to secure their dream location years in advance. In that time a lot can change in the circumstances of your chosen venue. In the unfortunate event that your venue closes down in the run-up to your wedding you may be entitled to money back, but this isn’t guaranteed.
Credit cards are the safest method to pay for high value items and will cover you between the value of £100 to £30,000. If you paid via credit card, you can apply for a Section 75 claim, that will give you a full or partial refund of the costs. PayPal also offers some legal protection through its disputes resolution scheme.
If the company responsible for your wedding reception has gone out of business, you can apply to be a creditor by filling out a form with details about what you are owed, and sending this to the administrator who is handling the company’s debts. You can search to see if a company has gone bankrupt by searching the Companies House list or looking at the insolvency register.
Your wedding flowers haven’t arrived…
Wedding flowers are always delivered on the day of the wedding, ensuring they are as fresh as possible, but what are your legal rights if they don’t turn up?
When you buy a product, it is the seller’s responsibility to make sure the items are delivered to you. If you have any concerns about your item not arriving on time, firstly contact the seller as they should legally provide you with an update. If your item doesn’t arrive, you are legally entitled to a refund or replacement within 30 days. All florists in the UK should abide by the British Florist Association Standard of Excellence⁵, so if you feel that your problem hasn’t been dealt with in a timely or professional manner, you can escalate your complaint to this trade association.
You’re upset about the quality of the wedding cake…
Often the centrepiece of a traditional wedding reception, wedding cakes can be very expensive and sometimes don’t arrive until the big day itself. If you notice before the big day that your wedding cake isn’t up to scratch, you should firstly contact the provider and see if they would be happy to make you an alternative, or give you a discount. If the service would take too long or it would be an inconvenience, you can ask the seller for a refund. According to the Consumer Rights Act, if you are unhappy with a service, you have the right to report this for up to five years in Scotland, or up to six years in the UK.
Your wedding entertainment hasn’t turned up…
Once the formalities of the day are over it’s time to get the party started, generally with a live band or DJ. If the entertainment you booked for your big day doesn’t arrive, it’s not only disappointing but the provider is in breach of contract. Although you may not be able to rectify the problem on the day, the entertainment provider must legally provide a full refund and you may be entitled to compensation.
You need to delay your honeymoon…
Whether you’ve booked a luxurious, once-in-a-liftetine honeymoon or a low-key minimoon to unwind and relax straight after the wedding, it’s always important to take out travel insurance.
If you find yourselves in a situation where you need to cancel your honeymoon, start by looking at the terms and conditions in your cancellation policy. These can vary depending on when you are travelling, who you are travelling with and the reasons you would like to cancel. Legally you should be able to cancel a holiday before you go, but this would be subject to a cancellation fee unless it falls under a category covered by your insurance, such as war, a serious disease or natural disasters. If you are cancelling your holiday due to significant changes by your travel provider, the company should pay you any money that you are owed within 14 days.
So remember, if you haven’t already, take out wedding insurance! And, for more news and advice from The University of Law, visit: https://www.law.ac.uk/
(Main image by Brad Wakefield Photography)